Delete Your Account
Last updated: April 2026
We respect your right to control your personal data. You can delete your iWorka account and all associated data at any time using the methods below.
Option 1: Delete from the App
1
Open iWorka
Launch the iWorka app on your device.
2
Go to Profile
Tap the profile icon or navigate to your account settings.
3
Select "Delete Account"
Scroll down and tap "Delete Account". You'll be asked to confirm.
4
Confirm Deletion
Confirm and your account will be permanently deleted.
Option 2: Request via Email
If you can't access the app, send an email to us and we'll process your deletion request within 5 business days.
What Gets Deleted
| Data | Action | Timeframe |
|---|---|---|
| Profile information (name, email, phone, photo) | Permanently deleted | Immediately |
| Account credentials (password hash) | Permanently deleted | Immediately |
| Chat messages | Permanently deleted | Within 30 days |
| Booking history | Permanently deleted | Within 30 days |
| Reviews you've written | Anonymised (author shown as "Deleted User") | Immediately |
| Reviews written about you | Permanently deleted | Within 30 days |
| Subscription / payment records | Retained for tax/legal compliance | Retained for 5 years as required by law |
| Worker profile & skills | Permanently deleted | Immediately |
Warning: Account deletion is permanent and cannot be undone. You will lose all your data, bookings, reviews, and subscription access. If you have an active subscription, it will not be refunded.
After Deletion
- You will be logged out immediately
- Your profile will no longer appear in search results
- Other users will not be able to see your profile or contact you
- You may create a new account with the same email address in the future
Questions?
If you have any questions about account deletion or your data, contact us at notify@iworka.co.za.
Your rights under POPIA: Under South Africa's Protection of Personal Information Act, you have the right to request deletion of your personal data. See our full Privacy Policy for details.